Copy of Service Level Guarantee

When purchasing a hearing aid from Economy Hearing, you can be rest assured that we will work with you and our chosen hearing care specialist near you to ensure that your new hearing aid is professionally fitted, and your hearing is rehabilitated.

If at any point you are unsatisfied with the service provided by our chosen hearing care specialist, simply let us know and we will work with you and your provider to ensure you are happy and hearing – or you will get your money back – it’s that simple.

Economy Hearing is owned and operated by hearing specialists, and that has been a driving force in us hand-selecting our qualified network of hearing care providers around Australia to fit our hearing aids and provide hearing rehabilitation to our customers.

Our commitment to you is:

  • Your hearing aid(s) will be fit by an accredited, audited hearing care specialist within 14 days of purchase
  • Your hearing care provider will undertake a full 6-week hearing rehabilitation programme with you, to ensure that your hearing aid(s) are working for you
  • If you are unhappy with your hearing aid(s) within the first 30 days of purchase – simply contact us to return the fully functional device(s) for a full refund
  • We will beat any advertised online price by 5%